Data Protection

Ubajeeapp's Privacy Policy

Your personal information matters to us. This policy explains in full how ubajeeapp collects, stores, and protects your data.

Last Updated: January 2026 Written in Bengali

What do we do to protect your data?

Ubajeeapp follows these 6 core principles to protect your privacy

SSL Encryption

All your data is protected with bank-grade SSL encryption. No one can intercept your information.

Never Sold to Third Parties

Your personal data is never sold or shared with any advertising companies.

Secure Data Storage

Your data is stored on secure servers and undergoes regular security audits.

Limited Access

Only authorized personnel may access your data, strictly on a need-to-know basis.

Right to Erasure

You can request the deletion of your account and personal data at any time.

Marketing Opt-Out

You can opt out of marketing messages at any time.


ubajeeapp commits to: Your personal information is a matter of trust. Every day, we work to honor that trust by upholding this policy.

1. Introduction & Scope

This Privacy Policy describes how information collected from you is handled when you use the ubajeeapp website and mobile application. By creating an account or using the platform, you agree to this policy.

This policy applies to the following services:

  • Ubajeeapp Website (ubajeeapp.vu)
  • Ubajeeapp Android & iOS Mobile App
  • Live chat and customer support communications
  • Newsletter and marketing communications (with your consent)

If you disagree with any part of this policy, please stop using ubajeeapp and contact our support team to close your account.

2. What Information Do We Collect?

Ubajeeapp collects two types of information from you — what you provide directly, and data collected automatically while you use the service.

What you provide directly:

  • Name and date of birth (for age verification)
  • Email Address & Mobile Number
  • Home Address
  • National ID or passport details (for KYC verification)
  • Payment method details (account number, handled in a fully secure environment)

Automatically Collected Data:

  • IP Address & Device Type
  • Browser and operating system information
  • Session duration and page visit data on the platform
  • Gaming activity & transaction history
  • Cookies & Similar Tracking Technologies

Ubajeeapp never stores your full payment card number directly. It is handled securely by a third-party payment processor.

3. How Is Your Information Used?

Ubajeeapp uses your data solely for lawful and specific purposes. We never process your information for unnecessary reasons.

Purpose of Use Data Types Legal Basis
Account Management Name, email, phone Contract Performance
Age & Identity Verification NID, Date of Birth Legal Obligation
Payment Processing Payment Information Contract Performance
Fraud Prevention IP, Device Info Legitimate Interest
Service Improvement Usage Data Legitimate Interest
Marketing Communications Email, Phone Your Consent

If you no longer wish to receive marketing communications, use the unsubscribe link at the bottom of any message or contact our support team.

4. Who Is Your Information Shared With?

Ubajeeapp does not sell your data or share it with third parties without a valid reason. Limited data may be shared only in the specific cases outlined below:

  • Payment Processors: Information necessary to complete transactions is shared securely with our payment partners.
  • Game Providers: Minimum data required to run the relevant game may be shared with the software provider.
  • Technology Service Providers: Trusted technology partners for hosting, analytics, and customer support.
  • Legal Authorities: Information may be disclosed to relevant authorities when required by law or court order.

We have strict data processing agreements in place with all third parties. They may only use your data for the specified purpose — nothing else.

5. How Do We Protect Your Information?

Ubajeeapp takes both technical and organizational measures to keep your data secure.

  • SSL/TLS Encryption: All data transmissions are encrypted — no one can intercept or read your information in transit.
  • Firewall & Intrusion Prevention: Advanced firewall and IDS systems are active on our servers.
  • Regular Security Audits: An independent team of third-party experts regularly conducts security assessments of our systems.
  • Restricted Access: Only designated staff have access to specific data.
  • Two-Factor Authentication: 2FA activation is available to secure your account.
  • Data Backup: Regular backups are maintained in a secure location.

No data transmission over the internet is 100% risk-free. However, ubajeeapp takes every precaution to keep your information secure. If you experience any security issue, please notify us immediately.

6. Cookies & Tracking Technologies

Cookies are used on the ubajeeapp website and app. Cookies are small data files stored in your browser or on your device.

Types of cookies we use:

  • Essential Cookies: To maintain your login state and session — these cannot be disabled.
  • Functional Cookies: To remember your preferred language and settings.
  • Analytics Cookies: To understand which pages are visited most and where the service can be improved.
  • Security Cookies: To detect and prevent fraudulent activity.

You can manage cookies through your browser settings. However, disabling essential cookies may affect how ubajeeapp functions.

7. Your Privacy Rights

As a ubajeeapp user, you have several rights over your personal data. We are fully transparent about all of them.

Right to Access Your Data

You can find out what information ubajeeapp holds about you and request a copy of it.

Right to Rectification

If any of your information is incorrect, you can request a correction. We will fix it as quickly as possible.

Right to Erasure

You may request deletion of any data that is not subject to a legal retention requirement.

Right to Restrict Processing

You may request that we stop processing your data for a specific purpose.

Right to Data Portability

You can request a copy of your data in a portable format.

Right to Withdraw Consent

You may withdraw your consent to marketing communications at any time.

To exercise any of these rights, contact our support team. We will respond to your request within 30 days.

8. Protection of Minors' Data

Ubajeeapp is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

Age is verified at registration, and identity checks are carried out in any suspicious cases. If a minor accidentally creates an account, their data is immediately deleted and the account is closed.

If you become aware that a minor is using ubajeeapp, please notify our support team immediately. We will take prompt action.

9. How Long Is Data Retained?

Ubajeeapp does not retain data longer than necessary. General guidelines:

  • Account Information: For the duration of account activity, and up to 5 years after closure for legal compliance.
  • Transaction Records: 5 to 7 years in accordance with financial regulations.
  • KYC Documents: For the period required under applicable licensing regulations.
  • Gaming Logs: Generally 1 year for dispute resolution purposes.
  • Marketing Information: Deleted immediately upon withdrawal of consent.

10. Changes to the Privacy Policy

Ubajeeapp reserves the right to update this Privacy Policy when necessary. Any changes will be reflected in the "Last Updated" date at the top of the page.

For significant changes, you will be notified by email or via a platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

If you have any questions about this policy, reach out to our support team — we are always ready to help.

Your Data Is Secure

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With your privacy protected, enjoy a world of 3,000+ games with complete peace of mind.

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